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Accessing mental health services in Newark and Sherwood

One in four people will experience depression or anxiety at some point in their lives but help is available.  IAPT services (which stands for Improving Access to Psychological Therapies) are psychological therapy services tailored to people's needs and include talking therapies, group approaches, couples therapy and self-help support for people who experience anxiety and depression. 

There are a range of ways in which the NHS can support your emotional health and wellbeing. If you are suffering from depression or anxiety, or need wider emotional support, please speak to your GP, who can refer you to one of the services below

You can also refer yourself to one of the three local Talking Therapy services, where you can be helped to manage depression, low mood, stress or panic. The services are provided in a number of venues across Nottinghamshire County:

Click on the provider above to access the self-referral form.

In the event of a crisis occurring when your GP surgery is closed, please contact NHS 111 who will direct you to the most appropriate specialist support.

 

Accessing mental health services - Frequently Asked Questions

What do local mental health services offer?

One in four people will experience depression or anxiety at some point of their lives but help is available for people whose daily lives are affected.  IAPT services are psychological therapy services tailored to people's needs and include talking therapies, group approaches, couples therapy and self-help support for people who experience anxiety and depression. 

Which IAPT provider should I use?

There are currently four IAPT providers in Nottinghamshire.  Patients aged 18 or over and who are registered with a Nottinghamshire GP practice can choose from any of these services.  All providers offer the National Institute for Health and Care Excellence NICE recommended therapies and approaches for common mental health problems such as anxiety and depression. You might choose the provider closest to your home, workplace or family. Alternatively, you may choose the service with the shortest waiting times, the widest choice of types of treatment or the highest recovery or reliable improvement scores.

What are the recovery and reliable improvement scores?

All patients who access the service are asked to complete at least two brief questionnaires at every session. The results of the questionnaires not only let you know if you are improving but also help  rate the quality of services patients are receiving.  The target is that at least 50 per cent of people using the service achieve full recovery according to the results of the questionnaires. We call these the “recovery scores”.  If the recovery score is 50% or over, this means that more than half of the patients seen fully recover, so a high percentage score is very good.

Another way of rating the quality of the service is the reliable improvement score which is the percentage of people who experience a significant improvement in their symptoms.   The target for reliable improvement is 65%. If the reliable improvement rate is 65% or over, it means that more than 65% of patients experience a significant improvement in their symptoms.

How do I access the services?

There are two ways to be referred:

  1. GP referral: where your GP refers you to the service following a consultation.
  2. Self-referral: where you access the service directly - usually by telephone, referral pack (with information about the service which may have been given to you by your GP) or online.

If the referral is not accepted, you and your GP will be informed, or you may be referred to an alternative, more appropriate service.

If your referral is accepted, the provider will contact you to arrange an initial assessment.

Where are the services based?

The services are in various places including GP surgeries, community centres, purpose-built offices or health clinics. Services are always trying to find new venues so locations may change. Services may be delivered face to face, by telephone or via web based video. The table below gives you an indication of the areas where the providers have clinics/rooms where the service is offered.  Some providers also offer sessions via telephone.  This is particularly helpful for people who live in areas with limited transport and for those people who have mobility problems.

 

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Department of Health
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