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Business Continuity (Emergency Preparedness, Resilience and Response)

The NHS needs to plan for, and respond to, a wide range of incidents and emergencies that could affect health or patient care.  These could be anything from extreme weather conditions to an outbreak of an infectious disease or a major transport accident.  The Civil Contingencies Act (2004) requires NHS organisations to show that they can deal with such incidents while maintaining services.

This programme of work is referred to in the health community as emergency preparedness, resilience and response (EPRR).  Please find below further information.   If you would like more information or have any queries, please email 


The CCGs work with NHS England to deliver their responsibilities under EPRR as described here:

Useful links are below:


NHS England Emergency Planning


NHS england Evacuation and Shelter Framework


Heatwave Plan for England


NHS Keep Warm keep Well Guidance


NHS England Mass Casualty Concept of Operations


NHS England Pandemic Flu guidance


NHS England guidance on ordering reserve stock


Specialist guidance on the management (including infection control) of patients with viral haemorrhagic fever (VHF).



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