Patient Participation Groups
Patient Participation Groups provide an opportunity for patients to be involved in decisions about the range and quality of services provided by their GP practice and the planning of services by the CCGs.
Purpose of Patient Participation Groups
Patient Participation Groups are autonomous and choose to operate in a way that suits local circumstances. Usually, a selection of patients and practice staff, meet at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the practice to the patients in the local community. They provide an opportunity for:
~ practice staff and patients to discuss topics of mutual interest in their practice.
~ patients to make positive suggestions about the practice, for example, appointment systems, premises, information provision.
~ practice staff and patients to discuss the results of the Friends and Family Test to identify areas of good practice and areas of improvement.
To involve further patients from the wider population some practices have also developed virtual networks. This enables those patients who prefer not to attend meetings to keep up-to-date with what is happening at their practice and provide comments using electronic mail. They will also have the opportunity to respond to surveys posted on practice websites.
Interested? Why not find out more ….
Most practices have a Patient Participation Groups for their practice. If you would like to find out more information, please ask the Practice Manager at your surgery
A quarterly newsletter is produced for Patient Participation Groups and copies are available by clicking here.